Wednesday 30 June 2010

Global Marketing for Australian Education




I have received a number of emails from the readers of "Global Marketing for Australian Education". One of the questions is why do we need to think about marketing for education? Shouldn't education be free?

As an author of the book, I would like to share with you my intention when I wrote this book. It was not my intention to promote the concept of hard marketing for international education service. In fact, I have been interested in product development, communication improvement and transnational education offer. Thus, the book focuses on how to develop proper international education service to students from around the world. This book also focuses on consumer behavior by examining international students and various reference groups. It is my hope that we will not use marketing to manipulate students. We, on the other hand, should learn how to improve the quality of international education services.

** The book is available online at
www.amazon.com

www.amazon.co.uk

Book on Demand

Tuesday 29 June 2010

National and Organizational Culture

The emphasis on the central role of national culture has continued in recent years. For example, the most recent large scale project, GLOBE (House, Hanges, Javidan, Dorfman, & Gupta, 2004; Javidan, House, Dorfman, Gupta, Hanges, & de Luque, 2004), while not explicitly using the term 'constraint', emphasizes that the relationship between national culture and organizational culture is strong with organizations mirroring the countries where they are found, which seems consistent with the idea of a constraint.

Johns (2006: 396) states explicitly that 'national culture constrains variation in organizational cultures'. His argument relies significantly on empirical work by Hofstede (1980, 2001) and on the work by Chatman and Jehn (1994), the latter who concluded that industry explained a substantial portion of the variance in organizational culture. Accordingly, Johns argues that 'the contextual imperative suggested by these findings stands in sharp contrast to the common view that cultures are shaped essentially through internal processes' (2006: 396).

There are, however, several issues with these conclusions. First, Gerhart and Fang (2005), in their re-analysis of Hofstede's data, show that country differences explain only a small percentage of the variance in individual level cultural values, suggesting that mean differences between countries are small relative to differences (i.e., variance) within countries. This considerable within-country variance at the individual level would be expected to contribute to variance in organizational cultures. Second, Gerhart (2008), in his re-analysis of Chatman and Jehn's (1994) data collected in the USA, shows that organizational differences, in fact, explained more variance in cultural values than did industry differences. This re-analysis casts doubt on the argument that organizational differences in culture are as constrained as is believed. Additional evidence shows considerable variation in organizational culture and strategies within other countries such as China (Krug & Hendrischke, 2008; Tsui, Wang, & Xin, 2006), suggesting room for managerial discretion. Third, no empirical research to date actually provides a direct estimate of the magnitude of the relationship between national culture and organizational culture. Conclusions about national culture as a constraint on organizational culture would be more compelling with such evidence.

Finally, from a conceptual point of view, Johns's (2006) conclusion that constraints such as national culture are a 'contextual imperative' which constrains internal management discretion stands in sharp contrast to frameworks in the strategy literature such as the resource based view (RBV) (Barney, 1986, 1991) and related human resources (HR) management perspectives (e.g., Barney & Wright, 1998) that organizational culture (together with related HR practices) is a factor that organizations can use to create value and to differentiate themselves.

Sunday 13 June 2010

My new book: Global Marketing for Australian Education: Lessons and Strategies


My recent book "Global Marketing for Australian Education: Lessons and Strategies" is now available in most major bookshops and online. The book discusses various aspects of marketing strategies for international education service. I would like to share with you the descriptions of this book.


"International Education has become a global industry, driven by aggressive marketing overseas of degree programs by universities. Actors in international education are contributing to the new phase of international education industry. International education providers, thus, need to acknowledge the developments, understand marketing strategies and address the challenges of the future. By investigating Australian international education industry, this book explores the concepts and practices of international marketing strategies from Australian educational institutions. Marketing lessons and strategies from Australian international education are the highlight of this book."

The book is also available online at www.amazon.com